Blank page displayed after running Expert console

Last updated on Mar 22, 2023

Problem

The Expert console displays a blank white page after being started.

Cause

This issue is caused by an outdated video card driver that may incorrectly work with hardware GPU rendering.

Solution

Update your Windows video card drivers. If you're still experiencing this issue after updating the video card drivers, contact our support team for further assistance. 

Affected operating systems:

  • All Windows OS starting with Windows 7