Known Issues

Blank page displayed after running Expert console

Client application won't start after entering proxy credentials

Clipboard data transfer continues after cancelation

Download won't start after clicking Open Expert Console

Expert console is stuck on loading

Expert Console was unable to start correctly

Mouse cursor jumps or moves to a wrong position

Remote computer disconnects after a major Windows version update

Remote macOS computer disconnects after a restart from the login screen

Remote macOS computer disconnects after shutdown

Remote macOS computer does not reconnect automatically after a restart

Unable to access Finder or File Explorer during data transfer

Unable to drag and drop files after the remote computer got back online

Unable to reconnect after a safe mode reboot

Unable to view and control the remote macOS desktop