Remote computer disconnects after a major Windows version update

Last updated on Sep 26, 2022

Problem

The remote computer disconnects after a major Windows version update.

Cause

This issue is associated with the default behavior of Microsoft Windows and occurs when working with the SetMe temporary client application. Following a major version update, Windows will immediately delete all files from the Temp folder, which includes the SetMe temporary client application.


Affected operating systems:

  • Windows 11
  • Windows 10
  • Windows 8.1