Unable to drag and drop files after the remote computer got back online

Last updated on Sep 22, 2022

Problem

In case of a network disruption on the remote end, drag-and-drop data transfer to the remote computer won't work right after it got back online.

Cause

This issue occurs when there is a brief network disruption on the remote computer, during which you attempt to drag and drop files before the connection is fully restored.

Solution

This is a known issue that will be fixed in an upcoming version update. In the meantime, wait for 5-10 seconds before trying to drag and drop files to the remote computer.

Affected operating systems:

  • Windows 11
  • Windows 10