Unable to view and control the remote macOS desktop

Last updated on Sep 20, 2022

Problem

You're unable to view the remote desktop and/or control the mouse and keyboard when connected to a Mac computer.

Cause

This issue occurs when the client application does not have sufficient Accessibility permissions on the remote macOS system.

Solution

Instruct the remote user to open System Preferences > Security & Privacy > Privacy and enable Accessibility and Screen recording permissions for SetMeClient.

Affected operating systems:

  • macOS Mojave 10.14
  • macOS Catalina 10.15
  • macOS Big Sur 11
  • macOS Monterey 12