Two-Step Verification (also known as 2FA or MFA) can be enabled for a SetMe account as an additional level of security. SetMe users with Administrator roles can also conveniently manage 2FA settings for other users on an account and enforce the use of 2FA, if needed. 

Once 2FA is enabled, every attempt to log into the Expert application will also require entering a random 6-digit code that's delivered to a specified email. This added layer of security makes cyberattacks very difficult because the attacker would need the login email, password, and access to the account holder's email to complete the login process.

In this article:

• Enabling 2FA
• Disabling 2FA
• Changing 2FA email
• Managing 2FA settings for other users on account

Enabling 2FA

1. Go to My Profile, open the Password & Security section and click the Enable two-factor Authentication button. 
2. After entering the password for your account, provide an email address for receiving the 2FA codes and click Save. An automated confirmation email containing a verification code will be sent to the provided email address.
3. Enter the verification code from the email and click the Verify button to complete the 2FA setup.

Disabling 2FA

1. Go to My Profile, open the Password & Security section and click the Disable two-factor Authentication button. 
2. After entering the password for your account, you'll be displayed a message confirming that 2FA is disabled.

Changing 2FA delivery email

To change the email address used for receiving the 2FA security codes: 

1. Disable the existing 2FA setting by clicking the Disable two-factor authentication button within the Password & Security section. 
2. Click the Enable two-factor Authentication button and enter the password for your account.
3. Provide a new email address for receiving the 2FA codes and click Save. An automated confirmation email containing a verification code will be sent to the provided email address.
4. Enter the verification code from the email and click the Verify button to complete the 2FA setup. 

Managing 2FA settings for other users on account

Users with Administrator roles can enable and disable 2FA for other users on the account, as well as change the email address used for receiving each user's 2FA security codes.

Enabling 2FA for another user:

1. Open the Users section of the SetMe portal. 
2. Hover over a specific user and click the Manage user icon next to their username.
3. Check the Enable two-factor authentication checkbox, provide an email address for receiving the 2FA codes and click Save. Once 2FA is enabled, an automated email notifying the user of this change will be sent to the specified email address. 

Disabling 2FA for another user: 

1. Open the Users section of the SetMe portal. 
2. Hover over a specific user and click the Manage user icon next to their username.
3. Uncheck the Enable two-factor authentication checkbox, and click Save. Once 2FA is disabled, an automated email notifying the user of this change will be sent to the specified email address. 

Changing another user's 2FA delivery email: 

1. Open the Users section of the SetMe portal. 
2. Hover over a specific user and click the Manage user icon next to their username.
3. Within the Two-factor authentication section, enter a new email for receiving the 2FA codes and click Save. An automated email notifying the user of this change will be sent to the specified email address.

• Page:
  Create and manage users
• Page:
  Manage your user account profile