Connect to the unattended device

Last updated on Aug 19, 2026

To connect to an unattended device, you will need to install the SetMe Expert console. You can establish a connection only if the unattended device is currently Online. The connection is established to the device's console session. You can access the remote device even if it has no physical display (i.e., it's a headless server). Multiple users can connect to the same unattended device – in this case, all of them will be working in the same console session. An unattended device can be password-protected. If so, the correct password must be provided to start a remote session. 

You can connect to the unattended device if any of the following conditions are met:

In the Last connected column, you can view the most recent time when you or someone else from your organization accessed the remote device.

You can also connect to multiple devices at once from your unattended list.

If valid OS credentials are saved on the remote device, you can use them to sign in once connected to the remote desktop. The credentials are securely stored on the remote device and are not transferred elsewhere.

In the Recent tab, you can view the last 20 devices you connected to.

Connect to a specific unattended device

  1. Sign in to the SetMe Expert console.
  2. In the navigation bar at the top of the screen, choose Unattended.
  3. In the unattended list, click Connect next to the unattended device.
  4. (Optional) Click Show options and select any actions that need to be performed automatically on session start.
  5. Click Connect.
  6. (If a password is required to connect) Enter the password, then click OK.

When the option Show incoming connection request when remote user is signed in to their device is enabled, the remote user will need to approve the connection request within the selected timeframe.

Connect to multiple unattended devices at the same time

  1. Sign in to the SetMe Expert console.
  2. In the navigation bar at the top of the screen, choose Unattended.
  3. In the unattended list, check the boxes next to each unattended device that you need to access.
  4. On the toolbar, click Connect. The Connect button is available when at least one of the selected unattended devices is online.
  5. (Optional) Click Show options and select any actions that need to be performed automatically on session start.
  6. Click Connect.
  7. (If a password is required to connect) Enter the password for each device, then click OK. 

The dashboard will open, displaying the connection process for the first selected device. Once the connection is established successfully, remote sessions will start with all selected devices.

When the option Show incoming connection request when remote user is signed in to their device is enabled, the remote users will need to approve the connection request within the selected timeframe.