Configure access to unattended devices for selected users and groups

Last updated on Jan 15, 2026
This feature is available in the SetMe Business edition and higher.

Advanced access options allow you to set permissions for specific operations on unattended devices for individual users or groups within your company. The device owner or a user with the Manage permission can allow or restrict specific actions for devices in their unattended devices list

Initial permissions can be configured in two ways:

  1. During a support session: Configure permissions when installing unattended access directly on a device.
  2. When generating an installer: Pre-configure the permissions in the installer. All devices deployed with this installer will inherit these permission settings.

If no specific permissions are set for an unattended device, access is restricted as follows:

  • Only the device owner and users who are explicitly assigned a policy permitting specific operations can access it.
  • All other company users cannot access the device and will not see it in their unattended devices list.

In this article:

Permissions

Permissions define the ability to perform tasks on unattended devices. Each permission can be set to either Allow or Deny a specific action.

The following states define the level of access for a permission:

  • Not set - Implicitly denies the ability to perform a task on an unattended device. This is the default state.
  • Allow - Explicitly grants the ability to perform a task on an unattended device.
  • Deny – Explicitly restricts the ability to perform a task. This setting overrides any other Allow permission.

You can allow or deny specific actions for users who have access to an unattended device. The following task-based permissions are available:

  • Manage: Allows changing the device owner and its access options. When set to Allow, this permission grants full access to the device, including the ability to connect, edit, and delete it.
  • View: Allows viewing the device in the unattended device list.
  • Connect: Allows establishing a connection to the unattended device. Enabling the Allow permission for Connect automatically enables Allow for View.
  • Edit: Allows modifying the unattended device settings, including its properties, session settings, and installation settings. Enabling the Allow permission for Edit automatically enables Allow for View.
  • Delete: Allows removing the device from the unattended list and uninstalling the unattended access software from the device itself. Enabling the Allow permission for Delete automatically enables Allow for View.

Configure permissions when installing unattended access in a support session

  1. Sign in to the SetMe Expert console.
  2. Connect to the remote device using a Client ID.
  3. Go to the Unattended access tab in the Session panel
  4. Click Show unattended access settings, and then click Edit in the Access options section.
  5. Click Select users or Select groups.
  6. Select the checkboxes next to the users or groups whose permissions you want to configure.
  7. Configure permissions for unattended device operations.
  8. Click OK.
  9. Click Save.
  10. (Optional) Configure any other unattended device settings if needed.
  11. Click Install unattended access.

The new unattended device will be created with the specified permission settings.

Configure permissions when generating an unattended access installer

  1. Sign in to SetMe Downloads.
  2. In the navigation panel, choose Unattended setup.
  3. Click Edit in the Access options section.
  4. Click Select users or Select groups.
  5. Select the checkboxes next to the users or groups whose permissions you want to configure.
  6. Configure permissions for unattended device operations.
  7. Click OK.
  8. Click Save.
  9. (Optional) Configure any other unattended device settings if needed.
  10. Click the corresponding button to generate the installer.

All unattended devices deployed with this installer will inherit the selected permission settings.

Edit permission settings

Configure permissions for a single unattended device for additional users or groups

  1. Sign in to the SetMe Expert console.
  2. In the navigation bar at the top of the screen, choose Unattended. 
    Alternatively, you can open SetMe Unattended devices in your browser.
  3. Hover over the unattended device that you want to manage and click the ⋮ (vertical ellipsis) icon.
  4. Select Manage access from the popup menu.
  5. Click Select users or Select groups.
  6. Select the checkboxes next to the users or groups whose permissions you want to configure.
  7. Configure permissions for unattended device operations.
  8. Click OK.
  9. Click Save.

Configure permissions for multiple unattended devices for additional users or groups

  1. Sign in to the SetMe Expert console.
  2. In the navigation bar at the top of the screen, choose Unattended. 
    Alternatively, you can open SetMe Unattended devices in your browser.
  3. Select the checkboxes next to the unattended devices you want to manage.
  4. Click the Access button on the toolbar.
  5. Click Select users or Select groups.
  6. Select the checkboxes next to the users or groups whose permissions you want to configure.
  7. Configure permissions for unattended device operations.
  8. Click OK.
  9. Click Save.

Edit permissions for a single unattended device

  1. Sign in to the SetMe Expert console.
  2. In the navigation bar at the top of the screen, choose Unattended. 
    Alternatively, you can open SetMe Unattended devices in your browser.
  3. Hover over the unattended device that you want to manage and click the ⋮ (vertical ellipsis) icon.
  4. Select Manage access from the popup menu.
  5. Hover over the user or group whose permissions you want to edit and click the Edit icon.
  6. Configure permissions for unattended device operations.
  7. Click OK.
  8. Click Save.

Edit permissions for multiple unattended devices

  1. Sign in to the SetMe Expert console.
  2. In the navigation bar at the top of the screen, choose Unattended. 
    Alternatively, you can open SetMe Unattended devices in your browser.
  3. Select the checkboxes next to the unattended devices you want to manage.
  4. Click the Access button on the toolbar.
  5. Click Select users or Select groups.
  6. Select the checkboxes next to the users or groups whose permissions you want to configure.
  7. Configure permissions for unattended device operations.
  8. Click OK.
  9. Click Save.

Remove permissions for a single unattended device

  1. Sign in to the SetMe Expert console.
  2. In the navigation bar at the top of the screen, choose Unattended. 
    Alternatively, you can open SetMe Unattended devices in your browser.
  3. Hover over the unattended device that you want to manage, and click the ⋮ (vertical ellipsis) icon.
  4. Select Manage access from the popup menu.
  5. Hover over the user or group whose permissions you want to edit and click the Remove icon.
  6. Click Save.

Remove permissions for multiple unattended devices

  1. Sign in to the SetMe Expert console.
  2. In the navigation bar at the top of the screen, choose Unattended. 
    Alternatively, you can open SetMe Unattended devices in your browser.
  3. Select the checkboxes next to the unattended devices you want to manage.
  4. Click the Access button on the toolbar.
  5. Hover over the user or group whose permissions you want to edit and click the Remove icon.
  6. Click Save.